Potholes.app
Wet Pune street with a rain-filled pothole under a tree canopy

Support

Help and support

Product questions, sign-in issues, and where to take real emergencies.

User support contact for Google Auth and the apps

Email

Write to [email protected] from the address on your account. Include the device (web, or the Android closed-testing app; the iOS app is still in development) and whether Google sign-in, magic link, or the map itself failed.

Google sign-in

Web uses Google through Supabase. Android uses the in-app Google account picker, not Chrome. If the app is still in testing on Google Cloud, only listed test users can complete consent. Ask us to add your Google account if you were invited to test.

Emergencies and civic filing

Potholes.app does not replace 112 or local emergency services. It is not PMC Road Mitra or PMC CARE. For an official Pune Municipal Corporation complaint use PMC CARE.

Send feedback

Use potholes.app/feedback if something in the app broke or confused you. We read those notes in the staff inbox.

Delete an account

In the app: Settings → Privacy & Safety → Delete account and data. On the web: Settings → About → Delete data, or use Delete your account.